Privacy Policy

Effective Date: September 17, 2026

Michael’s Roofing, Siding & Windows — The StormXperts respects your privacy and is committed to protecting the personal information you provide to us through our website, online forms, advertising, phone calls, text messages, email, social media, and other communications.

Information We Collect

We may collect information that you voluntarily provide to us, including your name, phone number, email address, property address, project details, roofing or storm-damage concerns, insurance-related information you choose to provide, appointment information, and other information submitted through our website, Google Ads lead forms, instant estimator, scheduling tools, contact forms, Messenger, or other communication channels.

We may also collect certain technical information automatically when you visit our website, such as your browser type, device type, IP address, pages visited, referral source, and general website activity.

How We Use Your Information

We may use the information we collect to:

  • Respond to your questions and requests

  • Provide roofing, siding, window, storm-damage, repair, inspection, estimating, and related services

  • Prepare estimates, proposals, inspections, documentation, and project information

  • Schedule appointments and customer meetings

  • Communicate with you by phone, text message, email, Messenger, or other methods you choose

  • Follow up on requests for estimates or service

  • Improve our website, advertising, customer experience, and business operations

  • Measure the performance of our marketing and advertising

  • Maintain customer and project records

  • Comply with applicable legal and regulatory requirements

Online Estimates and Lead Forms

When you submit information through our Instant Estimator, Google Ads lead forms, website forms, Messenger, or other online tools, we may use that information to respond to your request, provide an estimate, evaluate your service needs, create or update a customer record, and follow up regarding roofing or related services.

Submitting a form does not obligate you to purchase services.

Insurance-Related Information

If you contact us regarding storm damage, an insurance claim, a denied claim, or a partially approved claim, you may voluntarily provide claim-related information or documents.

Michael’s Roofing, Siding & Windows — The StormXperts uses such information to evaluate property damage, repair requirements, construction scope, documentation needs, and related contractor services.

We do not sell your insurance information.

Cookies, Analytics, and Advertising

Our website and advertising platforms may use cookies, tracking technologies, analytics tools, and advertising services to understand website activity, measure advertising performance, improve our marketing, and provide more relevant advertising.

These technologies may collect information such as device information, browser information, website activity, and interactions with advertisements.

Third-party platforms such as Google, Meta, Squarespace, Roofr, scheduling providers, analytics providers, and other service providers may process information in accordance with their own privacy policies.

How We Share Information

We do not sell your personal information to third parties.

We may share information with trusted service providers when reasonably necessary to operate our business or provide services, including website providers, customer relationship management systems, estimating platforms, scheduling systems, payment processors, email and communication providers, advertising platforms, analytics providers, subcontractors, suppliers, and other business service providers.

We may also disclose information when required by law, legal process, government request, or when reasonably necessary to protect our rights, customers, employees, or business.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

No internet transmission or electronic storage system can be guaranteed to be completely secure.

Text Messages and Electronic Communications

If you provide your phone number or contact us through text messaging, Messenger, or another electronic communication service, we may respond using that communication method.

Message and data rates may apply depending on your service provider.

You may ask us to stop nonessential marketing communications at any time.

Your Choices

You may contact us to request that we update or correct personal information you have provided to us.

You may also ask us to stop sending marketing communications.

Certain information may be retained when reasonably necessary for customer service, project records, legal compliance, accounting, warranty, or other legitimate business purposes.

Third-Party Websites and Services

Our website may contain links to third-party websites or services.

Michael’s Roofing, Siding & Windows — The StormXperts is not responsible for the privacy practices, content, or security of third-party websites or platforms.

We encourage you to review the privacy policies of any third-party service you use.

Children’s Privacy

Our services are intended for property owners, customers, and other adults seeking roofing or related services.

We do not knowingly collect personal information from children under the age of 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services.

Any updated policy will be posted on this page with a revised effective date.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, contact:

Michael’s Roofing, Siding & Windows — The StormXperts
313 East Agency Road, Suite 5
West Burlington, IA 52655

Phone: 866-244-4245
Website: www.michaelsroofing.com
Email: info@michaelsroofing.com